No matter where you are in the world, if you’re a resident in one of our Urbanest properties or a parent overseas who has a son or daughter staying with us in Australia, we understand, it feels like the world has turned upside down. We hope that above all else, our residents, family and friends are all safe and in good health.
So, what’s going on behind the scenes?
There is so much going on behind the scenes at Urbanest, so although you may not see us as regularly, we are in this together as we all follow the social distancing recommendations. We are prioritising the health, safety and well-being of our residents and supportive team across the country in every decision we make.
We are practicing all safety measures possible. The Urbanest Team are all working hard behind the scenes, our corporate team are working from home and although our on-site teams are less visible they are working from reception back-offices as we help take steps to help keep our distance.
We have a dedicated team that is monitoring the situation very closely. This ensures can swiftly and implement all government directions as they are announced.
As you will have seen or heard we have closed our gyms and cinema rooms. Our other common areas remain open, however, no group gatherings of more than 2 people are permitted and residents must stay 1.5 metres away from others, simply put that means residents should be approximately two arm lengths distance away from one another at all times. And, remember – only 2 people permitted in lifts at any time.
Together we can help stop the spread and stay healthy.
We have also provided more peace of mind for our residents by installing hand sanitiser stations around our properties. Plus, posters with all the latest COVID-19 Information and tips on good hygiene have been displayed.
So much to look forward to…
With our physical uLife program and activities currently postponed, closures of our gyms and cinema rooms, we can’t wait to share our digital uLife program with you! It will be filled with so many hints, tips and guidance to keep you occupied during this time as you follow the health department guidelines and stay home.
With over our ten years of experience, our team onsite have shared in the highs and the lows with our residents. We’ve celebrated it when you’ve blitzed your exams or hung out over a slice of pizza and we’ve been there for you when the balance of living away from home and studying has just been too much.
Our team, from the corporate team behind the scenes to the familiar faces you see onsite—are uplifted by what we do to help make your stay with us the best it can be. We are dedicated in that task, for all the highs and lows, you uplift us! We are here to support you and now in these uncertain times we will do all we can to uplift you during this time too.
Let’s look after one another, be kind, stay calm and wash our hands.
If you have any questions or concerns please call Reception or 1800 260 801
Visit www.health.gov.au to learn more.