Raising the bytes

All Sydney studio rooms (excluding twin share studios) feature 100GB of internet per month, rather than the 20GB in all other room types. So no matter which Sydney studio you choose, you’ll get the benefit of additional internet each month.

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Hurry! Rooms booking fast

urbanest South Bank only has a limited number of rooms available to book, so make sure you get in quickly so you don’t miss out on the opportunity to live at urbanest Souh Bank!

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Special Offers!

urbanest South Bank has special rates on offer for students at QUT and UQ. Contact the urbanest team today to find out which offers you may be applicable for!

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Connect with urbanest

That’s right, you read correctly. From 1 January, 2018 all urbanest rooms in Adelaide will come with 100GB internet per month! Great locations, great people, great connections.

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Connect with urbanest

That’s right, you read correctly. From 1 January, 2018 all urbanest South Bank rooms will come with 100GB internet per month! Great locations, great people, great connections.

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Are you under 18?

If you are under 18 years of age, or a looking on behalf of a U18 student, please contact the team direct on enquiries@urbanest.com.au and our team can help find the best room type for you.

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Under 18?

If you are under 18 years of age, or a looking on behalf of a U18 student, please contact the team direct on enquiries@urbanest.com.au and our team can help find the best room type for you.

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Our cleanest offer yet!

Be one of the first 150 bookings for Semester Two, 2018 at our Adelaide properties and you won't pay for laundry for the duration of your contract. Hurry rooms are booking fast! Enter Code: AdLaundry when booking your room!

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New properties!

Melbourne, we're coming! Semester One 2019, will see more urbanest beds in Melbourne, with a brand new property, urbanest Swanston Street and an upgrade and new changes to urbanest Carlton!

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More for our customers!


That’s right, you read correctly. From 1 January, 2019 all urbanest Adelaide and Brisbane rooms will come with unlimited internet per month! This means more movie streaming, more video calls home and less of you having to worry about your data limit.

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More for our customers!


That’s right, you read correctly. From 1 January, 2019 all urbanest Melbourne and Sydney rooms will come with 100GB internet per month! This means more movie streaming, more video calls home and less worrying about your data limit.

Find your home

We love what we do and really enjoy being a team so come and get to know us and join the fastest growing student community in Australia.

We know it’s really hard to find great quality accommodation close to universities for great value for money. We also know that a safe, well looked after place to live is even more difficult to find. That’s where urbanest comes in.

urbanest is one of Australia’s largest providers of student accommodation. We have a great deal of experience designing, building and running accommodation specifically designed for students. We find great locations for students lifestyles, taking into account close proximity to transport links, universities and social centres. We design and build living spaces especially for students and manage the buildings in a way that promotes and supports your lifestyle. In short, we know students and it’s our mission to deliver; great locations, all inclusive rents, new benchmarks in comfort and a fantastic place to meet new friends and live your life the way you want.

Currently we’re located in Adelaide, Brisbane, Melbourne and Sydney.

FAQ

Below are some commonly asked questions about booking and living with us at urbanest. If you don’t find the answer you are looking for, please give us a call on 1800 260 801 or email us. We’re happy to help!

Booking

How do I book a room?

There are a number of ways to book your room:

ONLINE

You can book your room via the website here.

You can also arrange a viewing at a convenient time for you.

BY PHONE

Call our friendly team on 1800 260 801 to find out more and to book your room.

BY EMAIL

Email us at enquiries@urbanest.com.au

AT URBANEST

Come for a tour and meet the Team. To find the address of the property you are interested in, head over to:

North Terrace, Adelaide

South Bank, Brisbane

Carlton, Melbourne

Melbourne Central, Melbourne

Cleveland Street, Sydney

Darlington, Sydney

Glebe, Sydney

Quay Street, Sydney

Sydney Central, Sydney

How do I know if I have booked the room successfully?

Whether you’re booking online or directly with the urbanest Team, you will receive a rooming agreement by email along with other important documents (the email will explain what these are for and what to do).

Once you’ve signed your rooming agreement and paid a bond (the bond amount will be stated on the rooming agreement) your room is secured and you will receive confirmation of your booking by email.

 

Who is eligible to live in Urbanest?

Students aged 18 and over and enrolled in an Australian educational facility are eligible to live at urbanest.

If you are under 18, please call our friendly team on 1800 260 801 or email us at enquiries@urbanest.com.au

 

How long is my rooming agreement?

Our typical rooming agreements are 1 year (52 weeks) starting at the beginning of the year to span Semester 1 and Semester 2. We also offer a limited number of 6 month rooming agreements (26 weeks) for students studying in Australia for one semester. 6 month agreements typically start at the beginning of the year and the beginning of July subject to availability.

We have also introduced 44 week contracts at select properties. A 44 week contract typically starts at the beginning of the year and is ideal for the academic year.

What does the rooming agreement include?

Each rooming agreement is slightly different depending on the type of room you choose to rent but typically the agreement includes…

  • Rent and bond amounts
  • Payment details
  • Details of the room including internet allowance and content insurance
  • Terms and conditions of the rooming agreement
  • Signature panels for you and urbanest to sign
What is a bond?

The Rental Bond is money that you pay at the beginning of a tenancy to urbanest. urbanest requests all students to pay a Rental Bond equal to 4 weeks standard rent. The Rental Bond is in addition to your rent in advance payment.

urbanest lodges the Rental Bond with the relevant government authority on your behalf:

At the end of Residential Tenancy Agreement, the Rental Bond should be paid back to you provided there are no damages, additional cleaning costs or outstanding rental arrears.

What are the different payment methods?

Most customers pay rent via direct debit but if you don’t yet have an Australian bank account you can pay by credit card in regular installments and we will help you set up a bank account for direct debit once you have moved in. Or if you pay quarterly or a year in advance you can pay by electronic funds transfer.

Many Australian banks allow you to set up an account before you enter the country, you can find out more from these major Australian banks:

Commonwealth Bank

National Australia Bank

Westpac

ANZ

Please note, payment via credit card will incur a surcharge per transaction, the cost of the surcharge will be determined by the card issuer.

How does Urbanest compare with other student accommodation or student housing in the market?

urbanest offers the best locations next to transport links, amenities and within easy reach of universities/places of study. All our properties are designed and purpose built for student living with fully furnished rooms, superb finishings and all the mod cons.

What’s more, every urbanest property has a sense of community where you not only get support from the dedicated onsite team but the opportunity to build lifelong friends.

What happens if I accidentally booked the wrong room?

This can happen when you’re booking online. Let us know as soon as possible and before you pay your bond. We will then happily change your booking and rooming agreement to the correct room subject to availability.

If you have any other problems our friendly team will assist you.

The Rooms

What furniture and equipment are provided?

This depends on the type of room you book, but generally, all rooms include:

  • Air conditioning
  • Ensuite bathroom
  • King single bed and comfy mattress (double bed in single occupancy studios)
  • Study desk
  • Built in wardrobe
  • Plenty of storage
  • Full length mirror
  • Pin boards
  • Blinds

and shared apartments include…

  • Air conditioning
  • Kitchen bench and stools (excludes urbanest Darling House)
  • Microwave
  • Plenty of cupboard space (one for each flatmate)
  • Cleaning equipment
  • Oven/cooker with exhaust fan (excludes urbanest Darling House)
  • Comfy corner lounge
  • Entertainment unit
  • Coffee table
Do you have rooms available for students with disabilities?

All urbanest properties are accessible for wheelchair users and have lifts connecting all floors. All urbanest properties have wheelchair-accessible rooms, subject to availability.

Please call our friendly team on 1800 260 801 or email us at enquiries@urbanest.com.au to discuss your particular needs.

Can I purchase cutlery, bed linen and towels?

Yes there are kitchen and linen packs available to purchase. You can order them before or on your arrival from the Reception. Check with your urbanest property for pricinng.

See urbanextras for more details.

How does the internet service system work in Urbanest?

Whether you go for a standard or premium inclusive package you get plenty of reliable and fast internet; 20GB of data per month in Sydney and Melbourne properties; and 100GB of data per month in Adelaide and Brisbane properties!

Single occupancy studios in Sydney now include 100GB of data per month included in the weekly rent.

If you want more data you can easily top-up your allowance with top-up cards purchased at reception or sign up to one of ConnectMys’s add-on accounts. Click here for details on accounts and prices.

Every student will be assigned with an internet account number and password when they move in.

Each property also has free iMac internet stations located in the reception area.

What happens if I damage something?

We have taken great care over our properties to make sure they look their best and we know you will too. However, sometimes things do happen.

If you cause any damage beyond normal wear and tear we will put it right for you and simply charge you the cost.

See the Fees and Charges Schedule for details.

Please note that prices may vary between properties. Please check with your property team to find out more.

 

Terms

How long is my rooming agreement?

Our typical rooming agreements are 1 year (52 weeks) starting at the beginning of the year to span Semester 1 and Semester 2. We also offer a limited number of 6 month rooming agreements (26 weeks) for students studying in Australia for one semester. 6 month agreements typically start at the beginning of the year and the beginning of July subject to availability.

We have also introduced 44 week contracts at select properties. A 44 week contract typically starts at the beginning of the year and is ideal for the academic year.

Who needs to sign the rooming agreement?

The person renting the room, a witness* and the urbanest manager of the property.

A witness can be anyone over the age of 18 who knows the person renting the room.

I have signed the rooming agreement, what's next?

The best way to return your contract to the urbanest team is to sign it and mail or return it to the reception counter.

Please note we cannot secure your room until we have your signed rooming agreement and your bond so it’s in your interest to return your agreement within 7 days.

How long can I stay?

At urbanest everyone moves in and gets to know each other at the same time. Tenancies start at the beginning of the year or the beginning of July and end in December. If you don’t want to move out, we will welcome you for another year and you can simply roll your rooming agreement over.

Will you increase my rent?

We guarantee we will not increase your rent during the length of your agreement.

Other

How do I get to Urbanest from the airport?

Click on your property below for information on how to get there from the airport
urbanest North Terrace

urbanest at UOA

 

urbanest South Bank

urbanest Carlton

urbanest Melbourne Central

 

urbanest Cleveland Street

urbanest Darlington

urbanest Darling House

urbanest Darling Square

urbanest Glebe

urbanest Quay Street

 

urbanest Sydney Central

 

Why do you need an emergency contact?

When you book with us we will ask you for details of the person we should contact in the event of an emergency. We may also contact this person if you are experiencing financial hardship and struggling to pay your rent.

Is urbanest safe?

Each resident receives a health and safety briefing when they move in.

Each resident is issued with a unique access card which is required to gain entry to the building, lifts, stairwells and individual apartments. For our residents safety a member of the urbanest Team is onsite 24 hours a day.

  • Booking
  • The Rooms
  • Terms
  • Other

The Rooms

Whether you want to live in a shared apartment or in your own studio room, urbanest rooms are designed specifically with the student lifestyle in mind and to suit a range of budgets. To view detailed floor plans, head over to the property of your choice in Adelaide, Brisbane, Melbourne or Sydney.

Please note that room types may vary between properties, these floorplans should be used as a guide only.

 

  • Single Ensuite Rooms
  • Twin Ensuite Rooms
  • Double Studios
  • Twin Studios

An ensuite room in a shared apartment is ideal for individuals or groups. Each room is single occupancy with its own private ensuite bathroom, air conditioning, wireless internet and is fully furnished. The shared apartment features a large kitchen/dining room.

Darlington_SingleEnsuite_5p_GREEN

Ideal for making new friends, sharing with a friend or family, a twin occupancy fully furnished room in a shared apartment contains two single beds, a private  ensuite bathroom, wireless internet and air conditioning. The shared apartment features a large kitchen/dining room.

Darlington_TwinEnsuite_8p_GREEN

 

Entirely self-contained studios feature a double bed, a private ensuite bathroom, wireless internet, air conditioning and stylish kitchens with modern appliances.

Print

Entirely self-contained studios ideal for sharing with a friend or family or for making new friends, with two singles beds separated by a divider. Studio features a private ensuite bathroom, wireless internet, air conditioning and stylish kitchen with modern appliances.

Twin_studio_2_singles

Parents & Guardians

Information about living at urbanest, rents, safety and security and much more.

More useful facts about living in Australia such as how to set up a bank account, how to buy a mobile phone, health care options and more can be found in the Students Info section.

Living at Urbanest

We know how important it is to feel safe, secure and comfortable at home, so we made sure our residents feel just that with us at urbanest.

urbanest accommodation is purpose built with students in mind, so our residents have everything they need to thrive in their studies. Independence as they want it and support as they need it.

  • Close to universities, transport and amenities
  • Fully furnished rooms and apartments with air conditioning/heating
  • Wireless internet in all rooms
  • 24/7 dedicated onsite team, CCTV and swipe card access
  • Superb communal facilities
  • Support upon arrival with a property induction and welcome events
  • Resident Assistant’s (or RAs) are the go-to residents for help and advice. Our RAs organise a calendar of events throughout the year to help students get to know their fellow urbanest residents
  • uLife – our community support and engagement program that’s free for all urbanest residents

Safety & Security

The safety and security of our customers is of the utmost importance to us. Every urbanest property has a 24/7 onsite team that is dedicated to customers’ service, safety and well-being.

  • Customers protected by state-of-the-art security systems
  • All properties are protected by electronic swipe card access at all entry and exit doors, in lifts, apartment doors and bedroom doors
  • urbanest staff are qualified in first aid and are trained in emergency management and all aspects of property health and safety
  • urbanest has close working relationships with local Police and emergency services
  • In addition to internal programs and staffing, urbanest liaises with and recommends students to university support staff to provide the highest level of care
  • All urbanest staff have a responsibility to understand the important and specific role they play individually and collectively to ensure the wellbeing and safety of all children and young people is at the forefront of all they do and every decision they make. View our full Child Safety Standards here.

Being healthy and happy

We’re here to help our residents stay healthy and happy with useful hints, tips and telephone numbers.

A problem shared is a problem halved

If university life isn’t going as smoothly as expected, don’t keep your worries to yourself. It’s natural to get stressed sometimes about your course, your accommodation or your personal life. But if things start to get on top of you, let someone know. Universities provide support and advice on various issues, such as financial, relationship or course worries, as well as a dedicated service for disabled students. If you need to talk to somebody, call the Student Support Services Information Line at your place of study.

Alternatively, urbanest can lend a helping hand and point you in the right direction. If you’d like to talk to one of the urbanest team please call 1800 260 801.

Mental Health

Sometimes it can be difficult to know whether you’re just feeling a bit down, or whether it’s more serious. If you’re feeling like something simply isn’t right, don’t let it drag on and get worse. Most universities and education providers have Student Support Services that are well trained to help you with any issues that you’re having. Don’t hesitate to seek their help.

All-inclusive Rent

There are no hidden costs with our all-inclusive rents, so residents can focus on enjoying their studies and having a good balance of rest, relaxation and fun. Costs may vary slightly from city to city but our all-inclusive prices cover everything our residents need, including:

  • Wireless internet – a minimum 20GB per month included in your rent with the option to purchase additional data
  • Electricity
  • Water

We understand that sometimes financial situations change, if there are any problems with rent payments then please ask your son or daughter to contact the property team as soon as possible so we can explore various payment options with them. If rent is not paid, we will get in touch with the emergency contact to discuss this with them.

Careers @ urbanest


We are a leading provider of purpose built, owned and managed student accommodation in Australia. We are committed to providing the best service to our customers at all times whilst providing a supported and independent living experience within a modern and purpose built living environment.

As a young organisation, we have been learning and growing since our foundation in 2008. Our organisational culture is what sets us apart and we are always looking for motivated, passionate and energetic individuals with the right cultural fit to join us. At Urbanest, we give our employees opportunities to grow with the business. Their dedication and passion for what they do are not only valued by their managers but also by their peers. We are extremely proud of our dynamic teams and our vibrant work culture whether on-site or in the head office. If this sounds like the brand of organisation, you would like to work for then we would love to hear from you.

Follow our Linkedin page for regular updates on our current vacancies.

Apply for one of our listed vacancies below or drop us an email anytime at jobs@urbanest.com.au stating the position and location you are interested in along with your CV.

  • Sous Chef and Kitchen Team Wanted

    sydney

    Urbanest has commenced the next exciting period of growth, with the opening of our first fully catered property in Sydney, urbanest Darling House. The opening of our new property will see us create a new dining and living experience in the student accommodation space, by providing a world-class catering offering that exceeds the expectation of meal offerings in the student space.

    We are looking for an enthusiastic and experienced Sous Chef that thrives in a collaborative environment that champions freedom of menu and variety. This is a fantastic opportunity for a passionate Sous Chef looking to improve their culinary skills and knowledge of both international and domestic cuisines. The successful candidate will be exposed to a variety of regional specific dishes and techniques where tradition and respect to culture are of the upmost importance.

    Find out more
  • Front of House Supervisor

    sydney

    We are looking for a friendly, enthusiastic and experienced Front of House Supervisor (FOHS) for our first fully catered property in Sydney, urbanest Darling House. The ideal candidate will be someone who thrives in a collaborative environment and enhances the customer experience.

    Find out more
  • Accounts Assistant

    sydney

    Reporting to the Group Financial Controller, the Accounts Assistant will provide general financial assistance to Central Support and the Property Operations. This role is responsible for ensuring revenue and expenditure is accounted for in an accurate and timely manner so that Urbanest can effectively manage its financial resources.

    • Accounts Payable: Have full responsibility for all vendor activities, including, managing incoming invoices, dispatching for authorisation, follow up of outstanding invoices, coding, processing of vendor invoices into the vendor system and create payment files.
    • Financial Management: Assist the Head Office finance team in month end activities, including, running of reports, various reconciliations, data collection and file preparation
    Find out more
  • Service Desk Analyst / System Administrator

    sydney

    We are looking for a motivated, passionate, and energetic individual to join our Sydney Head Office team as a Service Desk Analyst/ System Administrator. Working collaboratively with the IT team you will be responsible for troubleshooting, maintenance and configuration of the CRM system. You will be a central point of contact for all staff across the organisation in regard to administration and maintenance of the CRM.

    Find out more
  • IT Support Technician

    melbourne

    We are looking for a self-motivated, self-managed, passionate, and energetic individual to join our IT team as an IT Support Technician. The role will be Melbourne based but may be required to travel interstate to Sydney, Adelaide and Brisbane. Working collaboratively with the IT team you will be responsible for troubleshooting, maintenance and configuration of IT systems and will be a central point of contact for all staff across the organisation. We are 95% Microsoft based business.

    Find out more
  • Resident Assistant

    If you are currently living at one of our properties and are interested in becoming a Resident Assistant, please send a covering letter and application form (download application form here) to jobs@urbanest.com.au.

    Find out more

urewards

urbanest is focused on building productive and mutually beneficial partnerships with businesses that offer products and services to students.

To become a uRewards partner, please complete the request form below.

Live in the most exciting cities of Australia

We design and build living spaces especially for students and manage the building in a way that promotes and supports your lifestyle.